Returns & Exchanges

At TideWe®, we stand behind the quality of our outdoor gear and offer a 30-day hassle-free return policy to ensure you are completely satisfied with your purchase. Items must be in their original, unworn condition with tags attached to be eligible for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack your items in the original packaging and include all accessories, manuals, and tags that came with the product.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, ensuring any old labels are covered.

• 4.
  Drop Off & Track

  Drop your package off at any authorized carrier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.